Job Description
Join UrbanConnect Staffing's dynamic team as an Immediate Hire Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to Chicago residents. Enjoy competitive pay, flexible scheduling, and rapid onboarding. No experience required – we provide comprehensive training!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process transactions and maintain accurate records
- Collaborate with team members to meet service goals
- Utilize CRM software to track interactions
- Identify upsell opportunities for local services
Qualifications
- High school diploma or equivalent
- Strong communication skills in English and Spanish
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Chicago residency preferred