Job Description
Walk-in interviews TODAY! No resume needed! Join our dynamic customer service team at MetroConnect Solutions in downtown Chicago. We're seeking motivated individuals for immediate full-time positions with competitive pay and comprehensive benefits. Perfect for career changers and recent graduates!
Why Apply Today?
- Same-day interviews and hiring decisions
- Starting pay $18-$22/hour + performance bonuses
- Health/dental/vision insurance after 60 days
- 401(k) with company match
- Paid training and career advancement
Responsibilities
- Handle 50+ inbound/outbound customer calls daily
- Resolve billing inquiries and service issues
- Update customer records in CRM systems
- Meet/exceed monthly performance metrics
- Collaborate with support team for complex cases
- Document all interactions in compliance protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong typing skills (40+ WPM)
- Proficient with Windows OS and CRM software
- Excellent verbal communication skills
- Ability to work flexible shifts including weekends
- Positive attitude under pressure