Job Description
Join our dynamic team at Frontier Solutions Group in Colorado Springs! We're seeking motivated individuals for immediate full-time customer service roles. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Perfect opportunity to kickstart your career in a growing company that values employee growth and community impact. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Reliable internet connection for remote work options
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening