Job Description
Join our dynamic team in Memphis with immediate opportunities for customer service professionals! We're hiring motivated individuals for full-time roles with walk-in interviews available. No experience required – we provide comprehensive training and offer competitive benefits including health insurance and paid time off. Start your career journey today in one of Tennessee's most vibrant cities.
Responsibilities
- Handle customer inquiries via phone, email, and chat channels
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call resolution and customer satisfaction
- Participate in ongoing training programs
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Memphis location
- Ability to pass background check and drug screening
- Availability to work flexible shifts including weekends