Job Description
Start Immediately! Join Our Team Today!
Express Employment Professionals is urgently hiring Customer Service Representatives for immediate openings in Kansas City, MO and Florida. We offer competitive pay, comprehensive training, and a supportive environment for career growth. Perfect for motivated individuals seeking a fresh start or career advancement.
Why Apply Now?
- Same-day interviews and onboarding
- Weekly pay and benefits eligibility
- Opportunities for advancement
- Flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues with empathy and efficiency
- Update customer records accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Document all interactions and escalations
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency with basic computer applications
- Positive attitude and teamwork mindset
- Reliable transportation to worksite
- Ability to pass background check