Job Description
Are you looking for Weekend Shift Jobs in Durham, NC? Apex Recruitment Solutions is currently holding walk-in interviews for dynamic Customer Service Representatives. Join a growing team that values flexibility and offers competitive pay.
Why Join Us?
- Flexible Schedule: Enjoy your weekdays free with our reliable weekend shifts.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Walk-In Friendly: No need to apply online beforehand; simply walk in to interview!
We are looking for individuals who are proactive, patient, and ready to provide top-tier support to our clients.
Responsibilities
- Manage high-volume inbound and outbound customer calls and emails with a focus on resolution.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction rates.
- Document all customer interactions accurately in the CRM system.
- Collaborate with the team to improve service protocols and operational efficiency.
- Maintain a professional and welcoming demeanor during walk-in traffic.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory for walk-ins.
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal communication skills and a positive attitude.
- Ability to stand for extended periods and work in a fast-paced environment.