Job Description
Join Nashville's fastest-growing team! We're seeking motivated individuals for immediate full-time customer service roles. Enjoy competitive pay, comprehensive training, and a supportive environment where your career growth is prioritized. No experience necessary – we provide all tools for success. Start your new career today!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve issues efficiently while maintaining high satisfaction scores
- Document interactions accurately in CRM systems
- Collaborate with team to optimize service processes
- Meet/exceed performance metrics including call handling times
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving abilities
- Basic computer proficiency with willingness to learn new software
- Ability to work flexible hours including evenings/weekends
- Positive attitude with customer-first mindset