Job Description
Seize your next opportunity! Coastal Staffing Solutions is urgently hiring enthusiastic Customer Service Representatives for immediate placement in Virginia Beach, VA. Perfect for job seekers needing fast-track employment, this temporary role offers competitive pay and flexible scheduling. Join our award-winning team and deliver exceptional customer experiences while gaining valuable industry experience. Apply today and start working tomorrow!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve billing inquiries, order issues, and technical support requests
- Document interactions accurately in CRM systems while maintaining data integrity
- Collaborate with cross-functional teams to escalate complex cases
- Meet daily performance metrics including call quality and resolution rates
- Adhere to strict confidentiality and compliance protocols
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or GED (college degree preferred)
- 6+ months customer service or call center experience
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office Suite and CRM platforms
- Ability to thrive in fast-paced, high-volume environments
- Strong problem-solving and conflict resolution abilities
- Reliable transportation to Virginia Beach location
- Flexible availability including weekends/holidays