Job Description
Join our award-winning healthcare team in Oklahoma City and launch your career immediately! We're seeking passionate Customer Service Specialists to transform patient experiences. Enjoy flexible scheduling, competitive benefits, and a supportive environment where your growth is prioritized. No experience needed – we provide comprehensive training to set you up for success. Start your journey with us today!
Responsibilities
- Handle patient inquiries via phone, email, and in-person with empathy and professionalism
- Schedule appointments and coordinate care services across multiple departments
- Maintain accurate patient records in our HIPAA-compliant system
- Resolve billing and insurance concerns through collaborative problem-solving
- Support cross-functional teams during high-volume periods
- Participate in ongoing training to enhance service quality
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal/written communication skills
- Proficiency with basic office software (MS Office, Google Workspace)
- Ability to multitask in fast-paced healthcare environment
- Positive attitude and customer-focused mindset
- Willingness to work occasional evenings/weekends