Job Description
Join our dynamic team immediately! Metro Solutions Group is hosting walk-in interviews for Customer Service Specialists in Minneapolis. No appointment needed – bring your resume and start your career today! We offer competitive pay, comprehensive benefits, and a supportive work environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Assist with basic order processing and account management
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal and written communication skills
- Proficient with Microsoft Office Suite
- Ability to multitask in fast-paced environments
- Positive attitude with problem-solving mindset