Job Description
Launch your career with LocalHire Solutions! We're actively seeking enthusiastic individuals for our entry-level customer service roles in Jacksonville, FL. No experience required – we provide comprehensive training to help you succeed in a supportive team environment. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding company. Join our mission to deliver exceptional service while building valuable professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve basic account issues using our training systems
- Document customer interactions accurately in our CRM database
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and maintain confidentiality standards
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- No prior experience necessary – full training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Reliable transportation to our Jacksonville facility
- Positive attitude and commitment to teamwork
- Ability to work flexible shifts including weekends