Job Description
Join Coastal Connect Solutions for an immediate full-time opportunity in Virginia Beach! We're seeking energetic Customer Service Specialists to support our growing client base. No experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Start your career today with our locally trusted company.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and manage customer accounts
- Collaborate with team members to improve service quality
- Document interactions in CRM system
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Reliable transportation to our Virginia Beach office
- Positive attitude and teamwork mindset