Job Description
Join Capital Connect Solutions as a Part-Time Customer Service Specialist and make an immediate impact in our dynamic DC team! We're seeking passionate individuals to deliver exceptional client experiences while working flexible hours. This role offers competitive pay, on-the-job training, and the opportunity to grow your career in a supportive environment. Perfect for students, career changers, or anyone seeking flexible work-life balance. Start your journey with us today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Process transactions and update client information in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain accurate case records
- Adhere to company protocols and data security standards
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- 6+ months customer service or retail experience preferred
- Exceptional communication and active listening skills
- Proficient in multitasking and time management
- Ability to work independently and in team settings
- Basic computer literacy with MS Office Suite
- Flexible availability including evenings/weekends