Job Description
Join our dynamic team at Delta Solutions Group with immediate openings for Customer Service Specialists in New Orleans! We're offering walk-in interviews for motivated professionals ready to start their career today. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of the Big Easy.
What We Offer:
- Same-day interview availability
- Competitive hourly wages + benefits
- On-the-job training and growth opportunities
- Modern downtown workspace
- Flexible scheduling options
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Process orders and maintain accurate records
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response times and resolution rates
- Update customer profiles and document interactions
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with CRM software and MS Office
- Ability to multitask in fast-paced environment
- Positive attitude with conflict resolution abilities
- Reliable transportation to downtown location
- Flexible availability including weekends