Job Description
Join our dynamic team and start your career immediately! Baltimore City Staffing Solutions is seeking energetic Customer Service Specialists for immediate full-time positions in Baltimore, MD. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience necessary – we provide paid training!
Why Join Us?
- Immediate start date
- Full-time schedule with benefits
- On-the-job training provided
- Career advancement opportunities
- Local Baltimore community focus
Responsibilities
- Handle inbound/outbound customer calls and emails
- Resolve customer inquiries and issues efficiently
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (MS Office Suite)
- Positive attitude and customer-focused mindset
- Reliable transportation to Baltimore office
- Ability to pass background check