Job Description
Join our dynamic team at LocalCare Solutions and become part of Jacksonville's thriving healthcare support community! We're seeking passionate individuals to fill immediate full-time positions offering competitive benefits, career growth, and the opportunity to make a real difference in our local community. No experience necessary – we provide comprehensive training!
Responsibilities
- Handle inbound/outbound calls with exceptional customer service
- Manage patient scheduling and appointment coordination
- Update electronic health records (EHR) systems accurately
- Resolve billing inquiries and insurance verification
- Collaborate with healthcare teams to ensure seamless patient care
- Maintain strict HIPAA compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with Microsoft Office
- Customer service mindset with problem-solving abilities
- Reliable transportation and punctuality