Job Description
Ready to start your career tomorrow? LocalHire Solutions is urgently hiring Customer Service Specialists for immediate positions in San Antonio, TX. No experience required – we provide comprehensive training! Join our dynamic team where your growth is prioritized.
Why Apply Today?
- Same-week onboarding possible
- Competitive hourly pay + performance bonuses
- Comprehensive health benefits after 60 days
- Clear career advancement path
- Supportive team environment
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM system with 100% accuracy
- Collaborate with technical teams to resolve complex issues
- Meet/exceed monthly performance metrics (e.g., CSAT, FCR)
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal/written communication skills
- Ability to navigate multiple software systems simultaneously
- Previous customer service experience preferred (not required)
- Availability to work flexible shifts including weekends
- Basic typing speed of 35+ WPM
- Positive attitude under pressure