Job Description
Join our dynamic team in Memphis, TN with immediate openings for Customer Service Specialists! We're hosting walk-in interviews for motivated individuals ready to start work immediately. No experience necessary – full training provided. Competitive hourly wages, flexible scheduling, and growth opportunities await. Apply in person at our downtown Memphis location today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and update account information accurately
- Document all interactions in CRM system
- Collaborate with team to improve service processes
- Meet daily performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude with customer-focused mindset
- Reliable transportation to downtown Memphis location