Job Description
Start earning immediately with weekly pay! SwiftHire Solutions is seeking motivated Customer Service Specialists in Charlotte, NC for immediate openings. Enjoy flexible schedules, paid training, and weekly direct deposit. Join our award-winning team and build your career while making a difference in the community.
Why Choose SwiftHire?
- Weekly pay with no waiting period
- Free parking and transit reimbursement
- Health benefits available after 60 days
- Performance-based bonuses
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Process transactions and update customer records accurately
- Meet daily performance metrics (calls, resolution time)
- Collaborate with team members to improve service quality
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service experience
- Proficient with CRM software (Salesforce experience preferred)
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Reliable transportation to Charlotte office
- Pass background check and drug screen