Job Description
Are you a tech-savvy problem solver looking for a rewarding career in the heart of Florida? TechSolutions Florida is currently hiring a dedicated IT Support Specialist to join our expanding team. We pride ourselves on delivering top-tier technology solutions to local businesses and are looking for someone who is passionate about technology and helping others succeed.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for professional growth and certification support.
- A collaborative, inclusive work culture in Orlando.
If you are ready to take your IT career to the next level, apply today!
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues via phone, email, and in-person.
- Install, configure, and troubleshoot desktop computers, laptops, printers, and mobile devices.
- Manage and maintain the Active Directory environment and user accounts.
- Document all technical issues and resolutions in the ticketing system.
- Collaborate with the network engineering team to ensure system reliability.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent work experience.
- Minimum of 2 years of experience in a Help Desk or IT Support role.
- CompTIA A+ Certification is highly preferred.
- Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory.
- Excellent verbal and written communication skills.