Job Description
Join our dynamic IT team at TechAdvance Solutions! We're hosting walk-in interviews for motivated IT Support Specialists in Chicago. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your technical expertise thrives. No appointments needed – just bring your resume and passion for problem-solving!
Why Apply? Immediate start opportunities, on-site training, and career growth in a rapidly expanding tech company. Perfect for candidates seeking jobs near me with flexible scheduling and modern office amenities.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve user issues via remote and on-site assistance
- Manage and maintain company assets including laptops, peripherals, and servers
- Document technical procedures and maintain helpdesk ticket systems
- Collaborate with cross-functional teams on IT infrastructure projects
- Implement cybersecurity protocols and data protection measures
- Train employees on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years in technical support or helpdesk roles
- Proficiency with Windows OS, Microsoft 365, and network troubleshooting
- Strong analytical and problem-solving skills
- Excellent communication and customer service abilities
- CompTIA A+ or Network+ certification preferred
- Experience with ITSM tools (e.g., ServiceNow, Jira)