Job Description
Are you a tech-savvy problem solver looking for a rewarding career with weekly pay?
TechFlow Solutions is currently hiring IT Support Specialists in Dallas, TX. We are looking for passionate individuals to join our growing team and ensure our corporate infrastructure runs smoothly. Enjoy a modern work environment, competitive benefits, and the financial freedom of being paid every week.
Why Join Us?
- Weekly paychecks guaranteed every Friday.
- Health, dental, and vision insurance starting day one.
- Comprehensive training and career advancement opportunities.
- State-of-the-art office located in the heart of Dallas.
Responsibilities
- Install, configure, and troubleshoot hardware and software for end-users.
- Provide Tier 1 and Tier 2 technical support via phone, email, and ticketing systems.
- Maintain accurate records of incidents, resolutions, and user feedback in our CRM.
- Collaborate with the engineering team to implement system upgrades and security patches.
- Ensure data security and compliance with company IT policies.
- Conduct regular IT audits and hardware inventory checks.
Qualifications
- High school diploma or GED required; Associate degree in Information Technology is a plus.
- Basic knowledge of Windows, macOS, and common office software (Microsoft Office, Google Suite).
- Strong customer service skills with the ability to explain complex technical concepts simply.
- Experience with remote support tools (e.g., TeamViewer, LogMeIn) is highly preferred.
- Must be authorized to work in the United States.
- Ability to lift and carry IT equipment (up to 30lbs) as needed.