Job Description
Are you looking for a stable, local job in Memphis that offers real career growth? We are currently seeking a motivated Junior IT Support Specialist to join our dynamic team at Memphis Digital Innovations. This role is perfect for individuals searching for hiring now jobs near me in the Memphis, TN - Georgia area.
As part of our local workforce, you will play a critical role in maintaining our technology infrastructure and ensuring our employees have the tools they need to succeed. We pride ourselves on our collaborative culture and commitment to employee development.
Why Join Us?
- Competitive Salary: $55k - $75k depending on experience.
- Local Jobs: Work in the heart of Memphis with a team that knows your name.
- Benefits Package: Health, dental, vision, and 401(k) matching.
We are committed to hiring the best talent in the region, so if you are ready to start your journey in IT support, apply today!
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues.
- Assist in the deployment, configuration, and maintenance of workstations and peripherals.
- Troubleshoot and resolve connectivity issues for employees in Memphis and remote locations.
- Manage and maintain inventory of IT assets and supplies.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with senior IT staff to implement system upgrades and security patches.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent work experience.
- Basic knowledge of Windows operating systems, Active Directory, and Microsoft Office Suite.
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team.
- Willingness to obtain CompTIA A+ certification within 6 months of hire.