Job Description
Join our dynamic team at LocalHire Solutions and become a vital part of Jacksonville's thriving business community! We're seeking passionate individuals to connect with local customers and deliver exceptional service. Enjoy competitive benefits, career growth opportunities, and the satisfaction of making a direct impact in your neighborhood. Hiring immediately for on-site positions in Jacksonville, FL. Apply today to start your rewarding career journey!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with local business partners to enhance service delivery
- Meet performance metrics for customer satisfaction and resolution rates
- Participate in ongoing training to develop product expertise
- Support community outreach initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with CRM software and MS Office
- Valid Florida driver's license (for occasional off-site meetings)
- Pass background check and drug screening
- Local residency in Jacksonville metro area required