Job Description
Are you looking for a night shift job in Florida that offers stability, growth, and immediate opportunities? Apex Support Solutions is currently hiring dedicated Customer Support Specialists to join our elite night team. We are looking for individuals who thrive in a fast-paced environment and are ready to start immediately.
Why Join Us?
- Immediate Hiring: Start your career within days, not weeks.
- Night Shift Benefits: Enjoy a quiet work environment with no commute during peak hours.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Full Benefits: Medical, dental, and vision insurance after 90 days.
We are looking for a reliable team player who can handle high-volume inquiries with patience and professionalism.
Responsibilities
- Manage inbound and outbound customer calls and emails during the night shift.
- Resolve customer inquiries regarding products, services, and account status efficiently.
- Document all interactions accurately in the CRM system.
- Escalate complex technical issues to senior support staff when necessary.
- Maintain a high level of customer satisfaction and adhere to company scripts.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience is preferred but not mandatory.
- Must be available to work night shifts (10:00 PM - 6:00 AM).
- Strong computer literacy and typing skills.
- Ability to work independently with minimal supervision.
- Excellent verbal communication skills.