Job Description
Are you looking for Local Job Openings Near Me with a reliable schedule? Apex Global Solutions is currently hiring for our Night Shift Customer Support Specialist position in San Jose, CA.
We are offering immediate Walk-in Interviews for candidates ready to start right away. Join a dynamic team dedicated to excellence and customer satisfaction. This is a fantastic opportunity to advance your career in a stable, corporate environment.
Responsibilities
- Provide exceptional support to customers via phone and email during night hours.
- Handle incoming inquiries, resolve complaints, and process orders.
- Document all customer interactions and account details accurately.
- Collaborate with the day-shift team to ensure seamless workflow continuity.
- Identify opportunities to improve service efficiency and customer satisfaction.
Qualifications
- High school diploma or GED required.
- Strong written and verbal communication skills in English.
- Ability to work flexible shifts, including nights and weekends.
- Basic computer proficiency and typing speed (40+ WPM).
- Previous experience in customer service is a plus.