Job Description
Are you looking for a flexible and rewarding part-time opportunity in the vibrant heart of Oakland? Join Oakland Community Retail as our next Customer Experience Specialist. We are a locally-owned business dedicated to providing top-tier service to our diverse community and are seeking individuals who are passionate about helping others and thrive in a dynamic environment.
As a part-time team member, you will play a vital role in creating a welcoming atmosphere for our customers, managing inventory, and ensuring our store operates smoothly. We offer a competitive hourly wage, employee discounts, and a supportive team culture that values growth and development.
Responsibilities
- Provide exceptional customer service by greeting guests, answering inquiries, and resolving issues with a friendly and professional demeanor.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Assist with store operations, including stocking shelves, organizing displays, and maintaining a clean and inviting shopping environment.
- Collaborate with the sales team to meet daily and weekly sales targets and promotional goals.
- Handle cash handling procedures and balance daily registers.
- Learn and promote our company's products and services to customers to drive sales.
Qualifications
- High school diploma or equivalent required; previous retail or customer service experience is a plus.
- Strong verbal communication skills with the ability to interact positively with a diverse clientele.
- Ability to stand and walk for extended periods and lift boxes up to 25 lbs comfortably.
- Reliable and punctual with the flexibility to work varying shifts, including weekends and evenings.
- Basic math skills for accurate cash handling and transaction processing.
- Enthusiastic attitude and a willingness to learn new skills.