Job Description
Are you looking for flexible part-time jobs in Charlotte, NC that offer growth opportunities? We are currently seeking a motivated and detail-oriented Customer Service Associate to join our dynamic team. At Charlotte Tech Solutions, we pride ourselves on delivering exceptional service and building lasting relationships with our clients.
In this role, you will be the face of our company, assisting clients with inquiries and ensuring their satisfaction. We offer a competitive hourly wage, a supportive work environment, and the flexibility you need to balance your lifestyle.
Why Join Us?
- Flexible Scheduling: Work part-time hours that fit your lifestyle.
- Competitive Pay: Earn between $16.00 and $22.00 per hour based on experience.
- Professional Development: Ongoing training and growth opportunities.
Responsibilities
- Provide high-quality customer support via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Process orders, returns, and exchanges accurately.
- Maintain up-to-date knowledge of company products and services.
- Collaborate with team members to improve service processes.
- Keep customer records current and accurate in the database.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency with basic computer applications (Microsoft Office, CRM software).
- Reliable transportation and punctuality are essential.