Job Description
We are seeking a dedicated and energetic Part-Time Customer Service Associate to join our growing team in Phoenix, Arizona. If you are looking for a flexible schedule and a supportive work environment, this is the perfect opportunity for you. We pride ourselves on delivering top-tier service and are looking for individuals who are ready to make a difference.
In this role, you will be the face of Horizon Retail Group, interacting with customers daily to ensure their shopping experience is seamless and enjoyable. We offer competitive pay, flexible shifts, and opportunities for advancement within the company.
Responsibilities
- Greet and Assist: Welcome customers with a friendly demeanor and provide exceptional service to meet their needs.
- Product Knowledge: Maintain a deep understanding of our products and services to answer customer inquiries accurately.
- Operational Support: Assist in maintaining a clean, organized, and safe store environment.
- Transaction Processing: Efficiently handle point-of-sale transactions and returns.
- Feedback Collection: Listen to customer feedback and relay suggestions to management to improve service standards.
Qualifications
- Experience: Previous experience in customer service or retail is preferred but not required.
- Availability: Must be available to work weekends, evenings, and holidays as needed.
- Communication: Excellent verbal communication skills and a professional phone manner.
- Education: High school diploma or GED equivalent.
- Technology: Basic computer literacy and ability to learn new POS systems quickly.