Job Description
Are you looking for a rewarding career with a flexible schedule? Apex Support Solutions is currently seeking dedicated Part-Time Customer Service Representatives to join our expanding team in Houston, TX. We offer immediate start opportunities for driven individuals ready to make an impact.
As a part of our team, you will play a crucial role in delivering exceptional service to our clients. Whether you are an experienced professional or just starting your career, we provide the training and support you need to succeed.
Why Join Us?
- Immediate Hiring: Start working within days.
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn $18 - $22 per hour.
- Growth Opportunities: Clear path for career advancement.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints with patience and efficiency.
- Process orders, returns, and exchanges accurately.
- Update customer information in the CRM system.
- Collaborate with team members to ensure high service standards.
- Adhere to company policies and procedures at all times.
- Identify opportunities to upsell products and services.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work flexible hours, including weekends and holidays.
- Reliable internet connection and computer proficiency.