Job Description
Are you looking for a flexible Part-Time job in Georgia? Apex Support Solutions is currently hosting walk-in interviews for motivated individuals ready to join our dynamic team. We pride ourselves on providing exceptional service and offer a supportive work environment for employees to thrive.
Why Join Us?
- Competitive hourly pay starting at $15.00.
- Flexible scheduling to accommodate your lifestyle.
- On-the-job training and professional development.
- Opportunity for full-time conversion based on performance.
We are looking for friendly and organized professionals to assist our clients with inquiries and daily operations.
Responsibilities
- Manage high-volume inbound and outbound customer calls and emails with a professional and positive tone.
- Assist customers in resolving product inquiries, account issues, and technical troubleshooting.
- Update customer databases accurately and efficiently using CRM software.
- Collaborate with team leads to meet daily performance targets and key performance indicators (KPIs).
- Provide feedback on common customer concerns to help improve service quality and product offerings.
- Maintain a clean and organized workspace to ensure efficient workflow.
Qualifications
- High School Diploma or GED equivalent is required.
- Previous customer service experience is a plus but not mandatory.
- Basic proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Strong verbal and written communication skills.
- Ability to work on-site at our Atlanta headquarters during interview and work hours.
- Reliable transportation and punctuality are essential.