Job Description
Join Georgia Community Solutions as a Part-Time Customer Service Representative and make a meaningful impact in your local community! We're seeking friendly, detail-oriented individuals to deliver exceptional service to Georgia residents. This flexible role offers 20-25 hours/week with competitive pay and opportunities for growth within our mission-driven organization. Perfect for students, career-changers, or those seeking supplemental income. Enjoy a supportive environment with comprehensive training and a focus on work-life balance.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process applications and assist clients with program enrollment procedures
- Maintain accurate records in CRM systems and document client interactions
- Collaborate with cross-functional teams to resolve complex customer issues
- Support community outreach initiatives and local event coordination
- Adhere to company policies and data privacy regulations
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service experience in a fast-paced environment
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and CRM software
- Ability to multitask and prioritize workload effectively
- Valid Georgia driver's license and reliable transportation
- Availability to work weekends and some evenings