Job Description
We are currently seeking a motivated and detail-oriented Part-Time Customer Service Representative to join our dynamic team in Columbus, Ohio. If you are looking for a job with immediate start availability and a flexible schedule, we want to hear from you.
In this role, you will be the face of our company, ensuring our clients receive top-tier support and service. We offer a competitive pay rate and a supportive work environment where you can grow your career.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on resolution.
- Assist customers with product information, order status, and account management.
- Resolve complaints and issues efficiently while maintaining a professional demeanor.
- Document all customer interactions and feedback in our CRM system.
- Collaborate with the sales and support teams to improve overall service delivery.
- Perform data entry and maintain accurate records of daily transactions.
- Adhere to company policies and procedures at all times.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service or retail experience is preferred but not required.
- Strong verbal and written communication skills.
- Ability to work a flexible schedule, including weekends and holidays.
- Proficiency with basic computer applications and Microsoft Office Suite.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- A positive attitude and a willingness to learn.