Job Description
Join Baltimore's premier retail destination as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional shopping experiences in our downtown Baltimore location. This flexible role offers weekday and weekend shifts with no nights required. Perfect for students, career changers, or anyone seeking supplemental income in a vibrant city environment. Enjoy competitive pay, employee discounts, and a supportive team culture.
Responsibilities
- Provide exceptional customer service in a fast-paced retail environment
- Process transactions accurately and efficiently using POS systems
- Assist customers with product selection and sizing inquiries
- Maintain clean and organized sales floor and fitting rooms
- Participate in inventory management and stock replenishment
- Resolve customer concerns with professionalism and empathy
- Contribute to team sales goals through upselling techniques
Qualifications
- High school diploma or equivalent (current students welcome)
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and handle physical tasks
- Basic math proficiency for cash handling
- Reliable transportation to downtown Baltimore location
- Flexibility to work weekends and holidays
- Positive attitude and team player mentality