Job Description
Join our dynamic team at LocalHire Miami and become part of Miami's thriving job market! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. Enjoy flexible scheduling, competitive pay, and the opportunity to grow within a locally-focused organization. Perfect for students, career changers, or those seeking supplemental income in the vibrant Miami community.
Responsibilities
- Assist customers with inquiries, orders, and account management via phone, email, and in-person
- Process transactions accurately using POS systems and digital platforms
- Resolve complaints with empathy and efficiency to maintain customer satisfaction
- Collaborate with team members to ensure seamless service delivery
- Maintain organized records of customer interactions and transactions
- Support marketing initiatives during peak hours and special events
Qualifications
- High school diploma or equivalent required; college students encouraged
- 6+ months customer service or retail experience preferred
- Proficiency with Microsoft Office Suite and mobile applications
- Strong communication skills in English and Spanish highly valued
- Ability to work evenings and weekends (20-25 hours/week)
- Valid Florida driver's license and reliable transportation
- Positive attitude with problem-solving mindset