Job Description
Join Milwaukee Community Services as a Part-Time Customer Service Specialist and make a meaningful impact in our vibrant community! We're seeking passionate individuals to deliver exceptional service while supporting our mission-driven organization. This flexible role offers competitive pay, growth opportunities, and the chance to connect with diverse community members.
Our ideal candidate thrives in dynamic environments and values teamwork. Enjoy a supportive workplace with modern facilities and a commitment to work-life balance. Training provided – no prior experience required!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records in our CRM system
- Collaborate with team members to resolve service issues efficiently
- Support community outreach initiatives and local events
- Assist with inventory management and office organization
- Contribute to continuous improvement of service processes
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work flexible hours including weekends
- Customer service or retail experience preferred
- Positive attitude and problem-solving mindset
- Valid Wisconsin driver's license (for occasional field visits)