Job Description
Join our award-winning team at Tampa Bay Solutions Inc. as a Part-Time Customer Service Specialist! We're seeking energetic locals to deliver exceptional experiences to our diverse clientele in the heart of Tampa. Enjoy flexible scheduling, competitive pay, and a vibrant workplace culture that values your growth. Perfect for students, parents, or anyone seeking work-life balance.
As a cornerstone of our retail operations, you'll engage directly with customers, resolve inquiries with professionalism, and contribute to our community-focused initiatives. Training provided – no prior experience required, just a passion for service and Tampa pride!
Responsibilities
- Deliver outstanding in-person and phone customer support with Tampa Bay Solutions' signature hospitality
- Process transactions accurately using our modern POS system while maintaining cash handling integrity
- Resolve customer concerns efficiently, escalating complex issues to management when needed
- Maintain pristine store appearance through organized merchandising and cleanliness standards
- Collaborate with cross-functional teams during peak hours to ensure seamless operations
- Participate in inventory management and stock replenishment processes
- Actively promote local Tampa events and community partnerships
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills with ability to engage diverse Tampa clientele
- Basic math proficiency for transaction handling and inventory tasks
- Flexibility to work evenings, weekends, and holidays (20-25 hours/week)
- Valid Florida ID or driver's license for employment verification
- Proficiency with technology (smartphones, tablets, basic POS systems)
- Must reside within 15 miles of Tampa for local commute preference