Job Description
Join our award-winning team as a Part-Time Customer Service Specialist in Houston! We're seeking energetic professionals to deliver exceptional customer experiences while enjoying flexible scheduling and competitive pay. Perfect for students, parents, or career changers seeking work-life balance. Training provided – no experience necessary!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve billing and service issues with empathy and efficiency
- Process orders and updates using our CRM system
- Collaborate with team members to maintain service standards
- Document interactions accurately in customer profiles
- Identify upsell opportunities for existing clients
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with MS Office Suite
- Strong verbal and written communication skills
- Ability to multitask in fast-paced environment
- Customer-focused mindset and problem-solving abilities
- Flexible availability including weekends