Job Description
Join our dynamic team at LocalConnect Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals passionate about delivering exceptional service to Tucson residents. This flexible role offers 20-25 hours weekly with competitive pay and growth opportunities. Perfect for students, parents, or anyone seeking supplemental income in our vibrant community. Enjoy a supportive environment where your contributions directly impact local businesses and residents.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and in-person
- Resolve billing and service issues with empathy and efficiency
- Process transactions and maintain accurate client records
- Collaborate with team to improve service quality
- Support local business partnerships and community outreach
- Participate in weekend community events (2-3 monthly)
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Basic proficiency with CRM software and MS Office
- Ability to work flexible hours including evenings/weekends
- Bilingual English/Spanish preferred
- Valid Arizona driver's license for occasional off-site duties