Job Description
Join Metro Retail Group's dynamic team as a Part-Time Customer Service Specialist in Boston! We're seeking energetic individuals to deliver exceptional experiences while supporting our premium retail operations. This flexible role offers immediate start opportunities with competitive pay and growth potential. Perfect for students or professionals seeking work-life balance!
Responsibilities
- Deliver personalized customer assistance across multiple channels (in-store, phone, chat)
- Process transactions and manage inventory with precision
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to maintain store presentation standards
- Contribute to sales goals through upselling and product knowledge
- Operate POS systems and digital retail tools efficiently
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Basic proficiency with technology and point-of-sale systems
- High school diploma or equivalent required
- Must be 18+ years old with reliable transportation