Job Description
Join our dynamic team at Nashville Community Services and make a meaningful impact in your local community! We're seeking passionate individuals to deliver exceptional customer experiences while supporting our mission-driven operations. This flexible part-time role offers competitive pay, growth opportunities, and the chance to work in Nashville's vibrant downtown district. Perfect for students, career-changers, or those seeking supplemental income. Enjoy a supportive environment with modern facilities and a team that values collaboration and innovation.
Responsibilities
- Provide exceptional in-person and phone customer support for community programs
- Process registrations, inquiries, and service requests with accuracy
- Assist with event coordination and community outreach initiatives
- Maintain detailed records in CRM systems and generate reports
- Collaborate with cross-functional teams to resolve service issues
- Support marketing campaigns and community engagement activities
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Strong communication and conflict resolution skills
- Proficient in Microsoft Office and basic data entry
- Ability to work flexible shifts including evenings/weekends
- Valid driver's license and reliable transportation
- Passion for community service and local engagement