Job Description
Join our dynamic team at Sunrise Financial Solutions as a Part-Time Customer Service Specialist in El Paso! We're seeking energetic individuals who thrive in fast-paced environments to deliver exceptional financial service experiences. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a supportive atmosphere. Perfect for students, career changers, or those seeking supplemental income. Apply today and become part of El Paso's premier financial services provider!
Responsibilities
- Handle inbound/outbound customer inquiries regarding accounts, transactions, and services
- Process applications and documentation with precision and attention to detail
- Resolve customer concerns using conflict resolution techniques
- Collaborate with team members to ensure seamless service delivery
- Uphold strict compliance and security protocols for client data
- Maintain accurate records in CRM systems
- Contribute to team performance goals and client satisfaction metrics
Qualifications
- High school diploma or equivalent required; college coursework preferred
- 6+ months customer service or financial services experience
- Proficiency with Microsoft Office Suite and CRM software
- Strong verbal/written communication skills in English and Spanish
- Ability to multitask in a fast-paced environment
- Basic knowledge of financial products/services
- Valid Texas driver's license (if travel required)
- Positive attitude with problem-solving aptitude