Job Description
Are you looking for a rewarding part-time opportunity in the heart of Atlanta? Apex Digital Partners is seeking a motivated and detail-oriented Customer Support Associate to join our dynamic team.
We offer a modern, collaborative work environment with the flexibility to balance your personal life. If you are ready to start immediately and thrive in a fast-paced setting, we want to hear from you.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat.
- Resolve customer inquiries and issues with efficiency and empathy.
- Assist with order processing, returns, and account management.
- Collaborate with the sales and logistics teams to ensure customer satisfaction.
- Maintain accurate records in our CRM database.
- Identify opportunities to upsell products and services.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or support is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Ability to work independently and manage time effectively.
- Reliable internet connection and home office setup.