Job Description
Join Our Team Today - Immediate Start Available!
We're urgently hiring passionate Customer Service Representatives for our Philadelphia location. If you're a people person ready to jump into a dynamic role with competitive pay and growth opportunities, this is your chance to start immediately!
What We Offer:
- Competitive hourly pay ($18-$22)
- Comprehensive benefits package
- Flexible scheduling options
- On-the-job training
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and SLAs
- Identify upsell opportunities based on customer needs
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Proficiency with Microsoft Office and CRM tools
- Positive attitude and team player mentality
- Must be available for flexible shifts
- Ability to pass background check