Job Description
Start your career immediately with Albuquerque Community Services! We're urgently hiring motivated Customer Service Representatives to join our dynamic team. This is your chance to make a real impact while working in a supportive, fast-paced environment.
Why Join Us?
- Immediate start date - no waiting!
- Competitive hourly pay plus performance bonuses
- Comprehensive benefits package (health/dental/vision)
- Clear career advancement opportunities
- Modern downtown Albuquerque workspace
If you're passionate about helping others and ready to hit the ground running, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve billing issues and service complaints efficiently
- Process transactions and update customer records accurately
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for customer satisfaction
- Maintain detailed documentation of all customer interactions
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Exceptional communication and problem-solving skills
- Proficient with CRM software (Salesforce experience a plus)
- Ability to thrive in high-pressure situations
- Strong attention to detail and organizational abilities
- Must be available for flexible scheduling including weekends