Job Description
Join our dynamic team in Oklahoma City for an immediate opportunity! Global Solutions Inc. is urgently hiring Customer Service Representatives for our expanding operations. No appointment needed – walk-in interviews held daily at our state-of-the-art facility. This is your chance to launch a rewarding career with competitive benefits, flexible scheduling, and growth opportunities. We're seeking passionate individuals ready to make an immediate impact!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Meet/exceed performance metrics for customer satisfaction
- Participate in ongoing training programs
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal and written communication skills
- Proficiency with Microsoft Office and CRM software
- Strong problem-solving abilities
- Ability to work flexible shifts including weekends
- Valid government-issued photo ID
- No criminal background (verified on-site)