Job Description
Start your career journey in Detroit with our entry-level customer service role! We're hosting walk-in interviews for motivated individuals ready to launch their professional careers. No prior experience required – we provide comprehensive training to help you succeed in a dynamic environment. Join our team and build foundational skills while serving Detroit's vibrant community.
What We Offer:
- Competitive hourly pay with performance bonuses
- Free industry certification programs
- Clear career advancement pathways
- Health benefits after 90 days
- Supportive team culture focused on growth
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process transactions and maintain accurate records
- Resolve customer issues with empathy and efficiency
- Collaborate with team members to achieve department goals
- Adhere to company policies and quality standards
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to multitask in fast-paced settings
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Detroit location
- Availability for weekday shifts (including evenings)