Job Description
Join our dynamic team in Atlanta for an immediate opportunity! We're urgently hiring Customer Service Representatives for walk-in interviews at our downtown location. No prior experience required – we provide comprehensive training. If you're passionate about helping others and thrive in fast-paced environments, this is your chance to launch your career. Apply today and start tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve billing issues and product complaints efficiently
- Document interactions in CRM systems with 100% accuracy
- Collaborate with support teams to resolve complex cases
- Meet/exceed monthly performance metrics for resolution time
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to type 35+ WPM
- Experience with Windows OS and basic software
- Flexible schedule availability (including weekends)
- Positive attitude and problem-solving mindset
- U.S. work authorization required