Job Description
Join Wichita's fastest-growing team! We're urgently hiring motivated Customer Service Representatives for immediate start. Walk-in interviews daily – no appointments needed! Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic work environment. Perfect for local candidates seeking stability and advancement.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with cross-functional teams to improve processes
- Maintain product knowledge through continuous training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and conflict resolution skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset