Job Description
Immediate openings for Customer Service Representatives! Premier Solutions Inc. is seeking motivated individuals to join our dynamic team in Sacramento. We offer competitive pay, comprehensive benefits, and rapid onboarding for qualified candidates. Walk-in interviews are held daily! No appointment needed – bring your resume and enthusiasm.
Why join us?
- Competitive salary + performance bonuses
- Health, dental, and vision insurance
- 401(k) with company match
- Opportunities for career advancement
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system with accuracy
- Meet/exceed performance metrics (CSAT, resolution time)
- Collaborate with team to improve service processes
- Stay updated on product knowledge and company policies
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Excellent verbal/written communication skills
- Proficient with Microsoft Office and CRM tools
- Ability to work flexible shifts including weekends
- Strong problem-solving and multitasking abilities
- Positive attitude and team player mindset